1. GENERAL PROVISIONS
1.1 This privacy policy (hereinafter referred to as the “Policy”) sets out how the online shop https://tspastoliai.lt (hereinafter referred to as the “Shop”) collects, uses, manages and protects the personal data of its customers (hereinafter referred to as “you”, “Customer”).
1.2 The Policy has been prepared in accordance with the European Union’s General Data Protection Regulation (GDPR) and other applicable law.
2. PERSONAL DATA COLLECTED
2.1 The Shop collects and processes the following personal data:
– Name;
– Contact details (telephone number, email address, delivery address);
– Payment information (bank account number, payment card details);
– Purchase history and behavioural data (browsing and shopping history, device information);
– Correspondence and communication data with the Shop.
3. PURPOSES OF PROCESSING PERSONAL DATA
3.1 The data collected is used for the following purposes:
– For the administration and execution of orders;
– Payment processing;
– Delivery of goods;
– Customer service and support;
– Store performance improvement and analytics;
– Direct marketing (if the Customer has consented to it);
4. DATA RETENTION
4.1 Personal data shall be stored for no longer than is necessary to achieve the stated purposes, in accordance with the legal requirements.
4.2 Payment data shall be stored for the period prescribed by law (e.g. 10 years for bookkeeping purposes).
5. TRANSFER OF DATA TO THIRD PARTIES
5.1 The Shop may transfer your data to the following recipients:
– Courier and logistics service providers;
– Payment service providers. The e-shop processes payments using the makecommerce.lt platform, which is operated by Maksekeskus AS (Liivalaia 45, Tallinn 10145, Estonia, reg. no.: 12268475), and therefore your personal information necessary for the execution and confirmation of the payment will be transmitted to Maksekeskus AS;
– IT maintenance and analytics service providers;
– Law enforcement authorities, if required by law.
6. YOUR RIGHTS
6.1 You have the right to:
– Access your data and request its rectification;
– Request the deletion of your data (“right to be forgotten”) if there are no legal grounds for keeping it;
– Restrict the processing of your data;
– To object to processing for direct marketing purposes;
– lodge a complaint with the National Data Protection Inspectorate.
7. COOKIES
7.1 The Shop uses cookies to ensure the best browsing experience, to collect statistical data and to improve the functionality of the website.
7.2 You can change your browser settings to disable cookies at any time, but this may affect the performance of the website.
8. CHANGES TO THE PRIVACY POLICY
8.1 The Shop has the right to change this Policy by posting an updated version on the Website.
8.2 The updated Policy shall come into effect from the moment of its publication.
9. CONTACT INFORMATION
If you have any questions about this Privacy Policy or the processing of your personal data, you can contact us:
MB “Tvirtas sukibimas”
E-mail: [email protected]
Last updated: [2025-03-25]